Then change the incoming and outgoing mail servers as shown here:Ĭlick ‘Sign in’ and so long as you have permissions to the shared mailbox it will work.

In this example the username i enter for the invoices shared mailbox is: I enter the password for my own account. You must enter your own Microsoft 365 email address followed by forward slash then the first part of the shared mailbox address. The important parts to notice is the username. Do not try and reset the password of the shared mailbox, just enter your own password here. Microsoft uses the logon details of an account which has permissions to access the shared mailbox. Open Mac mail and go to the top menu and select ‘Mail’ then ‘Add Account’.Ĭlick on ‘Other Mail Account’ and choose ‘Mail account’ if asked then ‘Continue’.Įnter in the shared mailbox name and email address.Įnter your own Microsoft 365 password here, the one for your own email address. This guide shows you how to add a Microsoft / Office 365 shared mailbox to mac mail. Posted By in Microsoft 365, Office 365 | 1 comment How to Add a Microsoft 365 Shared Mailbox to Mac Mail

Open shared mailbox office 365